When someone shares something that's painful, resist the urge to give advice. Do this instead.

Why facts, logic and reason don't persuade.

Why detaching matters in sales and in life.

An exercise I'm doing to rewire my brain to pay attention.

Why pitching backfires and what to do instead.

Thoughts on what to do when a prospect who expressed interest disappears.

Relax. Just relax.

If I could only give one sales tip, this would be it.

How do you sell socks to people who already have socks?

Why people aren't interested in what you're selling. And what to do about it.