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From Conversation to Contract: Keys to Getting off on the Right Foot with Startups & Other Vendors
Early vendor engagements can set the trajectory for years. This session examines how health systems should structure first steps with startups and other vendors—clarifying data-sharing parameters, defining realistic timelines, and establishing criteria for expansion or termination. Panelists will detail how to frame success metrics that both parties can measure, align governance and decision rights, and distinguish when a limited pilot, phased rollout, or full contract is appropriate. The discussion also addresses risk management, IP and other considerations, including the handoffs between innovation teams, IT, compliance, and operations to avoid costly misalignment. Drawing on case examples, leaders will outline practical suggestions that help move from conversation to concept to contract with discipline.
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