What It Means
CX: Catering To A Creature Of Habit (Live)
July 05, 2018
Senior Analyst TJ Keitt explains the importance of habits in customer experience design and how brands should use them to develop a loyal customer following.
Each week, the What It Means podcast invites Forrester analysts to discuss the latest trends and challenges to help business and technology leaders make bold decisions and become truly customer-obsessed. Topics range from tech-driven innovation and CX des
Visit Podcast Website
RSS Podcast Feed
Subscribe
Share
Add to MyCast