Today's Topics: JerryBrownPR - Skip the Spin Eric and Angel - Sound Off - Listeners call-in Jeff Gitterman - Beyond Success

Today's Topics: Eric and Angel - Signs of 2012 Barrett Miller - Moving Tips Ralph Grills - NonProfits who CARE

Angel and Eric take listeners calls and stories of great customer service from around America

Eric and Angel take calls from listeners who want to share great customer service stories

Today's Topics: Craig Phinn - How to attract more clients Don Mitchell - Cut costs by 96% Trevor Blake - Dealing with complainers Neal Aton - Preparing for Disaster

Today's Topics: Tricia Englebert - How drug testing promotes productivity, safety and positive work environments Dana Hall - Do what you do best and let Cybertary do the rest!

Today's Topics: Charmaine Hammond - GPS Your Life Daniel Feiman - Build it Backwards Eric and Angel - Apps for Weary Entrepreneurs Steven Waterhouse - Predictive Intelligence in Hiring

Today's Topics: Mary MacNeilly - Soar above your competition Michael Russo - Create a marketing campaign Michael Stanley - Leadership On Purpose

Today's Topics: JerryBrownPR - Talk to your audience like they're 6 year olds Shawne Duperon - Get rid of FEAR Shel Horowitz - Inbound Marketing Randy Stuppard - Online Reviews and your business

Today's Topics: Elizabeth Lewis, PC - Employees vs. Independent Contractors Walt Wilson - Private Pension By Design Casper Stockham - LOVE what you do Eric and Angel - NonProfits who CARE (Causes Are Really Extraordinary)