Today's Topics: Eric and Robert Grieve - Social Media Marketing Eric and Robert Grieve - Other Marketing Techniques Eric and Robert Grieve - Rebranding and Transition Campaigns Michael Drew - The Pendulum

Today's Topics: Becky Page - Human Resources: An Important Element Michael D. Russo - Add Humor to Marketing Robert Grieve - Nylund's Collision Center - award winning body shop

Today's Topics: Eric and Angel - Connect better with your customers Jay Shorr - Choosing the right Credit Card Vendor Eric and Angel - How to best handle complaints Angel and Eric - Get back to your passion

Today's Topics: Gayle Novak - Benefits of Philanthropy Eric and Angel - Business Apps for tablets Cindy Schutz - InvEscrow Services Adrienne Zoble - Positioning yourself in the marketplace

Listeners from all over America share Fan Braggin' stories of great customer service.

Listeners drive this live, fast-paced call in radio show as they share stories of great customer service.

Today's Topics: Eric and Angel - Lessons learned from the best bosses Aaron Grey - Catching up your retirement Joe Ford - Thrive in any economy Angel and Eric - A tale of two businesses

Today's Topics: Eric and Angel - Key time saving business tips Julia Gentry - Interns are cost-effective Angel and Eric - Procrastination Pays Off?

Today's Topics: Eric and Angel - Customer Service is Emotional Michelle Vandepas - Get Ranked on Amazon Angel and Eric - Open Phone Lines - "Cheap Marketing"

Today's Topics: Eric and Angel - The most talked about element of your business Michael Russo - Theme Marketing Angel and Eric - European Customer Service Angel and Eric - Emotional Customer Service