Latest Episodes

Inside the Mind of a Global CMO (Sarah Kennedy Ellis, Marketo/Adobe)
June 19, 2019

In the series finale of Exceptions, we go inside the mind (and schedule) of one of the world's top CMOs, Sarah Kennedy Ellis of Marketo. We discuss the acquisition by Adobe, how brand affects her team's work and her own, and why the Exceptions exploration

Contently on What We Really Mean When We Say Brand Story
June 05, 2019

In the penultimate episode of Exceptions, we try to move storytelling back from buzzword to core component of our jobs as marketers. What does it take to tell a gripping story? What does a brand story do for a business, and how do we vet and tell stories

Earning Trust in a New Community with Toast
May 22, 2019

We've talked to lots of marketers marketing to marketers in this series, but how can we as marketers build a beloved brand in an industry that isn't our own? Today, we talk to the SVP of Marketing at Toast, Kevin Hamilton, to explore what it takes to earn

Building a Brand for Technical Products with Twilio
May 08, 2019

Over the course of this series, we've profiled plenty of companies whose products make sense to most of us in business (not to mention the few companies who have the enviable task of marketing to other marketers -- ahh, the dream, right?). But what if you

Solving Marketing's Work Crisis with Workfront
April 24, 2019

It feels like we say it every day: Marketing is changing. Fast. In this episode, we talk to Workfront's CMO Heidi Melin about what the future of work entails, why we're ill-prepared at most organizations, and what to do about it.

Scaling Without Breaking with Zapier
April 10, 2019

In this episode, we perform a live audit on Jay's workflow (it gets hairy) with Zapier's Head of Certified Experts Program, Jesse Parker, and we're joined by Zapier CEO and co-founder Wade Foster, who helps us uncover the one simple truth that can help so

Building a Speakeasy Brand with Animalz
March 27, 2019

What if you could generate more business by building a brand that fewer people were aware of, rather than more? This episode runs counter to our conventional wisdom as marketers in the most refreshing way. Tune in to learn more about powerhouse content cr

How to Create & Own a Category with Optimizely
March 13, 2019

In this episode, hear why every brand is in the business of owning and leading a category in some way. We talk to Optimizely's CMO and their director of product marketing to understand how the company has successfully created and led their category, and w

Special Edition: Why & How to Write a Book for Your Brand with Drift's Dave Gerhardt
February 27, 2019

Today, we get a rare chance to go inside the process of writing a book with Conversational Marketing author and Drift VP of Marketing Dave Gerhardt. Hear why the company felt it was time to do so, how they plan to promote it (without derailing the team),

Stop Marketing Blind with Rand Fishkin & Casey Henry (SparkToro)
February 13, 2019

How do we divide up our time as marketers to build a great brand? Do we know? Do we have a PLAN to do so? In the Season 2 premiere of Exceptions, host Jay Acunzo goes inside SparkToro, the audience intelligence search engine, cofounded by former Moz cofou