Great leaders understand the importance of collaboration and involvement. Some leaders though create an environment where members of the team feel reluctant to contribute, they are reluctant to have a voice. This can be challenging.

All exceptional performers have one thing in common - they are meticulous in their preparation. Professional golfers prepare physically & mentally so that when they find themselves having to sink a 4 foot putt for victory,

As humans, we live our lives inside a comfort zone, and for many people, this comfort zone never expands - think of the person who performs the same role in the same company for 40 years, or the sales person who moves companies every 2-3 years and perf...

When it comes to professional selling, many sales people and sales leaders focus so much of their attention on their products and services, and how these can be differentiated from their competitors in order to close more deals. In doing this,

Despite many sales people and sales leaders complicating it, the art of sales is actually founded in some common and basic principles. Sales is really about problem solving, and is the ultimate form of service.

A clear expectation that people have of leaders is that they must make decisions. There is nothing more frustrating than a leader who is indecisive and suffering from procrastination - this can lead to diminishing trust, lack of respect,

As a Sales Leader, it is important to recognise that your team has a stack of ideas just waiting to be tapped into. Being able to tap into these ideas in an effective way is a key skill, that not all Sales Leaders possess. However,

One of the greatest attributes of Exceptional Sales Leaders is their humility. They are humble in victory, and they are humble and gracious in defeat. They respect the game and they always respect their opposition.

If there is one certainty in sales it is this - your sales and revenue target only increases over time, it never goes backwards. It is always about growth. Which means that we need to be continuing to improve, get better and focus on the next level.

More and more, EQ is becoming so much more important than IQ. Companies are now investing significant resources into helping build EQ within their teams, especially leadership groups as well as in their talent acquisition. As leaders,