When working with leaders, I often encourage them to become feedback machines. There are countless opportunities on a daily basis for feedback, and exceptional leaders are constantly maximising them. Creating an environment where feedback is not only expected, it is demanded, is one of the keys to high performance.

What’s fascinating though is that many leaders, for some reason, have a level of trepidation about 360 degree feedback. They say that feedback is important, are more than happy to receive the accolades for great results, however, where there may be some different perspectives or disagreements, they often quickly move into defensive mode, or in some cases, aggressive mode.

Exceptional leaders embrace and lean into 360 degree feedback. That is the topic of today’s episode.