As a Sales Leader, there are many times when targets and kpi’s are distributed, policies are implemented, and objectives changed – all of which can leave you scratching your head & potentially feeling disempowered. The company, and the senior leaders have simply made the decision and often made promises to the market. Whether we like it or not, it is part of the game. How we deal with it though, is up to us. Exceptional leaders understand that leading is not just about leading their team, it is also about leading upwards. And this is what I explore in today’s episode.