In working with leaders, I often get the opportunity to observe them in action and it is really interesting the wide spectrum of reactions and responses to situations I observe. Some are as cool as a cucumber, whilst others are hot heads, going off the deep end based on the slightest trigger.

As leaders, we must continue to understand that our team is a reflection of us, and therefore we must be significantly more conscious of how we respond to situations, because we are being watched like a hawk. In this episode, I share a simple yet powerful technique that can assist leaders be significantly more measured in their responses.