I firmly believe that sales is one of the most fulfilling and satisfying careers available, and yet, when speaking with sales people, I often hear them describe their role as Customer Success Manager, Account Director, Customer Experience Manager, amongst other ‘titles’. Why don’t people simply say “I’m in Sales”? Whether we like it or not, sales is central to every business and every organisation, and whether you carry a sales target or not, everyone is in sales. In today’s episode, I enjoy a terrific conversation with Richard Harris, Founder of the Harris Consulting Group, and an exceptional sales leader. We talk about the seller’s journey, why the ‘buyer’s journey’ is a fallacy, how to maintain your value despite customers asking for discounts, as well as other sales gold. I hope you get as much out of listening to this episode as I did having the conversation.

To connect with Richard, as well as grabbing a copy of his book “The Sellers Journey”, which by the way Richard offers a money back guarantee on, please go to:

LinkedIn – https://www.linkedin.com/in/rharris415/

Website – https://www.thesellersjourney.co/the-sellers-journey

https://www.surfandsales.com/

Richard’s mobile number – +1 415 596 9149