As John Maxwell says, ‘Leadership is influence, and influence is leadership’. And specifically as sales leaders, we must continue to positively influence our team, to drive exceptional standards, so as to drive sustainable, predictable and replicable results. This influence presupposes that our team trusts us. Does your team trust you? And if the answer is an unequivocal ‘yes’, the follow up question is ‘how do you know?’ That is the topic of today’s episode.