B2B Marketers on a Mission
Latest Episodes
Ep. 2: Delivering a Good Customer Experience – Interview with Lawrence Levinson
Customer Experience (CX) expert Lawrence Levinson, Toronto Chair of the Customer Experience Professionals Association (CXPA), talks to us about the importance of CX, and when implemented the right way
Ep. 1: A Solution-Focused Perspective - Interview with Alan Kay
Alan Kay (Principal, Glasgow Group) talks about how organizations can facilitate change and have more purposeful conversations by using a solution focus approach. In this interview, Alan also shares p