Dollars to Donuts

Dollars to Donuts


Latest Episodes

New episodes! New book!
October 10, 2023

Today weve got a quick program note about new episodes of Dollars to Donuts, an announcement about my new book, and an interview with Steve Portigal. Show Links Interviewing Users (2nd Edition) Steve on The Rosenfeld Review Podcast How-to with John Wils

35. Danielle Smith of Express Scripts
May 10, 2020

This episode of Dollars to Donuts features my interview with Danielle Smith, the Senior Director of Experience Research & Accessibility at Express Scripts. Something that Ive really changed the way I thought about since Ive been at Express Scripts we

34. Amber Lindholm of Duo Security
May 04, 2020

This episode of Dollars to Donuts features my interview with Amber Lindholm, the Head of User Research at Duo Security. Thats the sign of a really good researcher it can never be just about research for researchs sake, like this is a cool project, thi

33. Julia Nelson of MOO
April 28, 2020

This episode of Dollars to Donuts features my interview with Julia Nelson, the Director Of Research at MOO. All researchers say to some degree that they dont necessarily have a traditional background when they come into the research field. But I think th

32. Chris Kovel of First Abu Dhabi Bank
April 15, 2020

This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). I look at needs as proximate needs and ultimate needs. An ultimate need is why the product exists in the first place.

31. Noam Segal of Wealthfront
April 08, 2020

This episode of Dollars to Donuts features my interview with Noam Segal, the Director of Research at Wealthfront. Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing,

30. Laith Ulaby of Udemy
April 03, 2020

In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. Im really into the idea of questioning what we do. That can be the methods and that conversation about getting out of our comfort zone. It can be thinking abou

29. Kathryn Campbell of Ticketmaster
March 28, 2020

In this episode of Dollars to Donuts I speak with Kathryn Campbell, the Director of Research & Insights at Ticketmaster. Whenever there is availability of somebody that might normally work on the marketplace side,

28. Laura Faulkner of Rackspace
March 26, 2020

In this episode of Dollars to Donuts I speak with Laura Faulkner, the Head of Research at Rackspace. Ive never just sat and done just what I was asked to do. Im always looking for something new, something else. Its probably just part of how Im built b

27. Colin MacArthur of the Canadian Digital Service
January 06, 2020

In this episode of Dollars to Donuts I chat with Colin MacArthur, the Head of Design Research at the Canadian Digital Service. We talk about bureaucracy hacking, spreading the gospel of research throughout government,