Digital Hospitality

Digital Hospitality


Innovating Tech Solutions to Help Restaurants | Therese Lim and Francisco Bram from Uber Eats | DH070

December 17, 2020

Uber Eats is doing their part to help the restaurant industry and change lives with Digital Hospitality. 
They have among the most important jobs in the food industry, but the day-to-day duties of Uber Eats' Therese Lim and Francisco Bram aren't centered around pots and pans, taste tests, or cooking classes.
Digital Hospitality podcast guests Therese Lim and Francisco Bram from Uber Eats help bridge tech and strategy on the product and marketing side.
Therese Lim is head of restaurant product for Uber Eats. Francisco Bram is head of global product marketing for Uber Eats. They are both problem solvers.
“Every day we wake up trying to solve problems and all of them are grounded in our customer obsessed focus,” says Therese Lim during the conversation on Digital Hospitality. “Before anything we want to make sure we understand restaurateur needs and pain points. We’re not here to create sexy technology just for the sake of sexy technology.”
No, computers aren’t going to replace restaurant owners and no, robots aren't going to replace every cook. Rather, the technology and insights provided by the work the accomplished by the team at Uber Eats will keep restaurants alive and staff employed during this painful pandemic.
 

 

What was your takeaway from this podcast episode about Uber Eats?  Email podcast@calibbq.media to get in touch with our Cali BBQ Media team and let us know.

 

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UBER EATS LINKS TO CLICK:

* Become an Uber Eats Restaurants - https://www.ubereats.com/restaurant/en-US/signup
* Learn about Uber for Business Eats Solutions - https://www.uber.com/us/en/business/solutions/eats
* Deliver with Uber Eats - https://www.uber.com/us/en/deliver
* Download Uber Eats for iPhone - https://apps.apple.com/us/app/uber-eats-food-delivery/id1058959277
* Download Uber Eats for Android - https://play.google.com/store/apps/details?id=com.ubercab.eats

 
UberEats Stands Out:
This function over flash approach is what makes the team at Uber Eats different. Constantly listening to the needs and pain points of owners, operators and order placers, their product people are experimenting day in and day out to make the whole process better for all involved.
While the pandemic has plagued the restaurant industry painfully,


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