Digital Hospitality
The Thinking That Turns Busy Restaurants Into Profitable Ones
Interview Takeaways:
- Menu Engineering Unlocks Hidden Profit – Many restaurants lose money because menus are built around habit, not contribution. When profit spreads within each category are tightened, operators can dramatically improve margins without raising prices or changing the guest experience.
- Empowerment Builds Better Hospitality – Teams perform best when they are trusted with responsibility and incentives. Empowered employees think like owners, sell with intention, and create stronger guest experiences that drive loyalty and revenue.
- Systems Create Operator Freedom – Clear systems around training, salesmanship, and profitability reduce burnout and dependence on the owner. When the business runs with structure and accountability, operators gain leverage, time, and a more sustainable path forward.
Episode Links:
- Roger Beaudoin on LinkedIn: https://www.linkedin.com/in/roger-beaudoin/
- Restaurant Rockstars: https://restaurantrockstars.com/
- The Restaurant Rockstar Podcast: https://restaurantrockstars.com/podcasts/
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