Digital Hospitality
Greek Hospitality Taking Over! Talking w/ Demitri Tsolakis of Xenia
Demetri Tsolakis grew up in his family’s restaurant, where he learned English from guests and discovered his love for hospitality. After a brief career in finance, he returned to the dining room and opened Greco, a fast-casual Greek street food concept in Boston built on warmth and authenticity. Through Xenia Greek Hospitality, he now leads a family of restaurants rooted in philoxenia, the belief in turning strangers into friends. Partnering with KitchenSync transformed his back office, giving his team real-time financial visibility and more time to connect with guests. For Demetri, true hospitality starts with people and technology that protects it.
Interview Takeaways:
- Hospitality Before Everything: Demetri’s north star is philoxenia, the ancient Greek idea of turning strangers into friends. Training and culture focus on how you serve, not just what you serve.
- Technology That Gives Time Back: KitchenSync’s virtual bookkeeping gives real-time numbers, replaces weekend back-and-forth with accountants, and saves 20 to 30 hours per week so leaders can be guest facing.
- Story First, Brand Second: Each concept tells a different Greek story, while social and on-premise education help guests understand the why behind the food, wine, and experience.
Episode Links:
- Demetri Tsolakis LinkedIn: https://www.linkedin.com/in/demetri-tsolakis-314190304/
- Xenia Greek Hospitality: https://xeniagreekhospitality.com/
- Xenia Greek Hospitality On Instagram: https://www.instagram.com/xeniagreekhospitality/
- Xenia Greek Hospitality on LinkedIn: https://www.linkedin.com/company/xenia-greek-hospitality/
- Greco: https://xeniagreekhospitality.com/concepts/greco-truly-greek/
- KitchenSync Online: https://www.kitchensync.us/
- KitchenSync Instagram: https://www.instagram.com/kitchensync.us/?hl=en
- KitchenSync YouTube: https://www.youtube.com/@KitchenSync_us
About Our Sponsors DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.
Click here to learn moreMarqii:
Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.
Click here to learn more




Subscribe