Digital Hospitality

The Tech Stack Behind a Modern Restaurant Empire
Adam Rainy and David Valentine turned a chance connection into 3 Keys and Company, a growing restaurant management group operating multiple concepts across the Southeast. Scaling came with its share of challenges — from juggling facilities to keeping financials clear across several locations. That’s when KitchenSync stepped in. By streamlining reporting and integrating seamlessly with their systems, KitchenSync helped them cut end-of-month reports from weeks to just days. With better clarity, Adam and David can focus less on chasing numbers and more on guiding their teams, supporting growth, and keeping their eyes on tomorrow.
Interview Takeaways:
- Systems Drive Growth – For Adam and David, building restaurants without reliable systems wasn’t an option. 3 Keys and Company runs on processes that reduce chaos and let managers focus on people and service. As Adam explained, “Systems and processes make this business. Otherwise the phone never stops ringing.”
- Financial Clarity Brings Peace of Mind – Reports that once took up to two weeks now land in just three to five days. With KitchenSync, Adam and David know exactly where their restaurants stand at any given time, turning stress into confidence. As David put it, “We get to sleep ten nights better now.”
- Infrastructure Before Expansion Growth can be tempting, but 3 Keys and Company cautions operators to slow down. “Don’t do it quickly,” Adam advised. David adds that true success comes from reinvesting in people and infrastructure before opening the next location — a formula that creates stability, balance, and long-term growth.
Episode Links:
- David Valentine LinkedIn: https://www.linkedin.com/in/david-valentine-0734b113/
- Nic and Norman’s Online: https://www.nicandnormans.com/
- Crust and Craft Online: https://www.crustandcraftpizza.com/
- KitchenSync Online: https://www.kitchensync.us/
- KitchenSync LinkedIn: https://www.linkedin.com/company/kitchensync3/
- KitchenSync Instagram: https://www.instagram.com/kitchensync.us/
- KitchenSync YouTube Page: https://www.youtube.com/@KitchenSync_us/videos
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