Cory Yates knows what it takes to keep restaurants running—fast response, clear communication, and service that builds trust. As Managing Partner of Alpha & Omega Restaurant Equipment & Repair, he leads a 24/7 team serving over 300 restaurants across Phoenix. Backed by sharp processes and a partnership with 86 Repairs, Yates has built a business known for reliability in high-stress moments. With deep roots in hospitality and a no-nonsense approach, he shares how great service isn’t just about fixing equipment—it’s about making life easier for the people who keep kitchens moving. This is a story of respect, grit, and growth.

Interview Takeaways:

• Prepared to Perform – Alpha & Omega is known for speed, but Cory Yates knows speed without preparation is a waste. With 86 Repairs providing preloaded context—equipment details, issue history, and contact info—his techs arrive informed and ready to fix, saving clients time and money on every visit.
• Reliability in the Middle Ground – The restaurant repair market is often split between slow, oversized service providers and unlicensed one-man shops. Alpha & Omega was built to be the trusted middle—fast, professional, accountable. And with 86 Repairs smoothing every step of the process, that middle has never been stronger.
• Partnership Over Paperwork – For Yates, 86 Repairs isn’t just another platform—it’s a partner that makes life easier. By eliminating redundant admin work, streamlining communication, and aligning on shared values, 86 Repairs helps Alpha & Omega stay focused on what matters: earning trust and keeping restaurants running.

Episode Links:

• Cory Yates On LinkedIn: https://www.linkedin.com/in/cory-yates-69916412a/
• Alpha & Omega Restaurant Equipment Repair Online: https://alphaomegarepair.com/
• 86 Repairs Online: https://www.86repairs.com/
• 86 Repairs On Instagram: https://www.instagram.com/86repairs/
• 86 Repairs On LinkedIn: https://www.linkedin.com/company/86repairs/posts/?feedView=all

About Our Sponsors DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Click here to learn more
Marqii:

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Click here to learn more