Digital Hospitality

Digital Hospitality


From Backyard Lemons to Boardroom Strategy: Jim Taylor’s Mission to Help Restaurants Succeed

May 19, 2025

Jim Taylor helps restaurants do more than stay afloat. Jim breaks down complex business concepts using a simple lemonade stand metaphor that even a 5-year-old can follow. From understanding labor costs to increasing profitability, Jim’s approach is rooted in clarity, connection, and creativity. Jim Taylor is the owner of Benchmark Sixty, based in Vancouver. He’s built a career out of helping restaurant operators turn insights into action. Tune in to hear why relationships matter, how better systems create better outcomes, and what whales have to do with hospitality.



Interview Takeaways:
  • Simplifying the Complex – Jim Taylor helps restaurant owners make sense of their operations—whether it’s understanding profit margins or fixing sour recipes. By translating data into plain language and playful metaphors, he empowers leaders to make smarter decisions.
  • The Lemonade Stand Method – From labor costs to marketing strategy, Jim uses a lemonade stand as a kid-friendly analogy to explain big business concepts. It’s a reminder that the basics—like cost, quality, and efficiency—are as relevant to a backyard business as they are to a multi-unit restaurant group.
  • Relationships Over Everything – Jim believes the best part of the job is connecting with people. Whether in Vancouver or Las Vegas, he shows that building trust, sharing stories, and showing up in person are as essential to restaurant success as spreadsheets and software.


Episode Links:


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