Digital Hospitality

No One Is Coming to Tell The Story of Your Business
At the California Restaurant Show, Shawn Walchef of Cali BBQ Media took the stage to share an important lesson: Every business has a story that deserves to be told. While his session emphasized digital storytelling, it was a particular moment—his Orange Tree Story—that truly resonated with the audience. Walchef recounted the significance of an orange tree planted decades ago in front of his family’s restaurant, a symbol of heritage, persistence, and the evolution of his business. The tree was nearly removed during renovations, but his wife stood firm, insisting it remain. That decision became more than just a landscaping choice—it became a metaphor for the stories business owners often overlook, the deeply personal moments that define their journey. Inspired by this idea, several business owners in attendance stepped forward to share their own Orange Tree Stories. From a father and son team reviving a long-dormant product to a chef whose personal transformation led to a focus on special dietary needs, these stories underscored a universal truth: Customers connect with businesses that share their journey, struggles, and purpose.
Interview Takeaways:
- Everyone Has an Orange Tree Story – Business owners from all backgrounds stepped up to share their defining moments—the challenges, personal connections, and pivotal decisions that shaped their journey. These stories prove that every entrepreneur has a unique experience worth telling.
- Your Story is Your Greatest Asset – Whether it’s reviving a long-lost product, pivoting after a major life event, or finding purpose through personal experiences, the guests’ stories showed that authenticity is what resonates most with customers. The businesses that thrive are the ones that share their journey.
- The First Step is Speaking Up – Many entrepreneurs hesitate to put themselves out there, but the guests who shared their Orange Tree Stories proved the power of taking that first step. The takeaway? If you want people to connect with your business, you have to be the one to tell them why it matters.
Episode Links:
- Shawn Walchef On LinkedIn: https://www.linkedin.com/in/shawnpwalchef/
- California Restaurant Show: https://www.westernfoodexpo.com/
- Full Orange Tree Theory Video: https://www.youtube.com/watch?v=4PAjNYMuKxI
- Cali BBQ Media YouTube Page: https://www.youtube.com/@CaliBBQMedia
- Cali BBQ Media Online: https://content.calibbq.media/
- Scott Porter LinkedIn: https://www.linkedin.com/in/scottcraigporter/
- Ryan Handel LinkedIn: https://www.linkedin.com/in/ryan-handel-694a9520/
About Our Sponsors
DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.
Click here to learn more
Marqii:
Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.
Click here to learn more