Digital Hospitality

Digital Hospitality


Rising Tides Live: The Accountability Club

February 04, 2025

In this episode of Rising Tides Live, the conversation explores the transformative power of accountability in the restaurant industry and beyond. Featured guest Jason Berkowitz—a seasoned restaurateur, partner, and founder of Arrow Up Training—shares his journey of harnessing accountability to enhance employee engagement and guest experiences. Jason joins host Shawn Walchef to delve into how establishing accountability clubs, focusing on small, achievable wins, and cultivating a culture of mindful decision-making can reshape team dynamics, boost profitability, and create lasting value for businesses and their customers. Together, they address the opportunities, challenges, and practical nuances of integrating accountability into everyday operations, leaving listeners with actionable insights for thriving in a competitive marketplace.



Interview Takeaways:

  • Accountability Requires Community – The session highlighted that staying accountable is easier when you have a group or an accountability buddy. Jason Berkowitz shared how the Accountability Club started with the help of Matt Wampler, demonstrating that having a support system keeps us on track with our commitments.
  • Small Wins Build Momentum – Instead of aiming for perfection or overwhelming goals, Jason emphasized the importance of hitting singles—focusing on small, achievable steps. The discussion on James Clear’s Atomic Habits reinforced that incremental progress leads to long-term success.
  • Saying No Strengthens Your Yes – Shawn Walchef spoke about being intentional with time and learning to say no to distractions or unnecessary commitments. By setting clear priorities, we can deepen our focus and produce higher-quality work.


Episode Links:




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