Sarah Diehl, Founder Empowered Hospitality, is revolutionizing HR in the hospitality industry by focusing on creating supportive and thriving workplace cultures. Drawing from her own experience managing teams without dedicated HR support, Sarah built Empowered Hospitality to bridge the gap for small businesses. “HR is about maximizing your team’s performance and creating a positive environment,” she shares. From simplifying communication with smartphone-friendly tools to recruiting for cultural fit, Sarah emphasizes practical strategies for success. Her forward-thinking approach inspires leaders to prioritize their people, adapt to evolving needs, and foster long-term business growth. Learn more at Empowered Hospitality.

• Southwest Airlines Interview Process – Sarah Diehl recounts a fascinating story from Mark Murphy’s book Hiring for Attitude, highlighting Southwest Airlines’ unconventional approach to interviewing potential pilots. This unique anecdote showcases a creative strategy that leaves a lasting impression.
• Passionate About Your Career – Sarah Diehl’s diverse background has shaped her passion for supporting others in the Human Resources field. Drawing from her firsthand experiences—both positive and challenging—she is committed to helping others navigate the early stages of their HR careers with guidance and insight.
• Caring For Employees – When searching for a job, it’s essential for both the employer and the employee to find the right fit. Employers should seek candidates who align with their needs, while employees should look for companies that match their values and goals. Mutual respect and open communication between employer and employee are crucial for fostering a productive relationship—one that benefits the employee’s growth and enables the company to perform at its best.

• Sarah Diehl Linkedin @sarahdiehl01
• Empowered Hospitality LinkedIn: @empoweredhospitality
• Empowered Hospitality Facebook: @empoweredhospitality
• Empowered Hospitality IG: @empoweredhospitalit
• Empowered Hospitality Online: https://empoweredhospitality.com/

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.