The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
Latest Episodes
Should We Give Our Patients What They Want_ Plus More Mystery Shopper Calls
Should we give our patients what they want? Do our patients really know what they want? Is it good for our dental practice to give it to them? On today's edition of The Dental Practice Fixers podcast
Is Your Dental Practice Clinically Calibrated?
Does everyone in your dental practice truly understand why certain clinical decisions are made? Your practice needs to be "Clinically Calibrated" - find out why and how on this edition of The Dental P
Mystery Shopper Calls Plus The Number One Enemy of a Great Practice!
What's the number one enemy of a great practice? In this episode, Dr. Richard Madow explores a possible candidate. - Then, the mystery shopper calls are, well, pretty amazing. Tune in to the The Denta
How To REALLY Use Artificial Intelligence In Your Practice!
Dr. Rich Madow gives examples of how to use AI to improve patient communications in a dental practice.
Things A Patient Should Never See…or Hear!
Things a dental patient should never ever see or hear in a dental practice,
Why Is That Crown So Expensive?
"Why is that crown so expensive?" can be a tough question for a dentist to answer, especially in a way that gets a caller to appoint, Well, that's the mystery shopper call we did on today's episode of
Fill Last Minute Cancellations 90% of the Time!
Wouldyou like to have a simple systemso that when someone calls to cancel at the last minute that spot can easily be filled 90% of the time? You will after hearing thisepisode of The Dental Practic
Dental Practice Websites – What’s Wrong With Most of Them?
Very often the first contact a potential new patient has with your practice is your website, and most dental websites have some obvious (and easy to fix) mistakes! On this episode of The Dental Practi
Proper Patient Selection: The Number One Rule!
Not all patients are a good fit for your dental practice.
Doctor – Don’t Do This!
Hey Doc - why the heck would you ever want to do this? In this episode of The Dental Practice Fixers Podcast for dentists, Dr. Rich answers one of the most frequently askedquestions, and that's the r