The Dental Practice Fixers

The Dental Practice Fixers

Latest Episodes

It’s A Free Consult – What Could Go Wrong? A Lot!
September 20, 2019

When a potential new patient calls with some questions, it’s often a good idea to offer a free consult. That way, you can actually do a quick look, have them see the office, meet the dentist and team, and hopefully schedule an appointment.

The Oldest Question In Dentistry – How Can I Prevent Last Minute Cancellations?
September 12, 2019

Last minute cancellations are one of the most frustrating things in dentistry, and that’s what today’s question is all about.

Should I Compensate My Associate for THIS?
September 06, 2019

This weeks listener question is about an associate who wanted a little something extra. What do you think it is, and what do you think the answer will be?

Is There Some Hanky Panky Going On In My Office?
August 30, 2019

The doctor and several team members suspect there is a little “hanky panky” going on between the associate doctor and one of the staff.

“I’m In The Middle Of A Big Case And The Patient Is Not Paying!”
August 16, 2019

A dentist is in the middle of a large case and have given the patient a payment plan. The patient is not paying and and appears he never will!!

“A Tale Of Two Hygienists – What Should We do?”
August 09, 2019

Patients love the older hygienist who has no interest in soft tissue management, but have not warmed up to the new hygienist who is into perio therapy.

“My Hygienist Has HORRIBLE Breath – And The Patients Are Noticing!”
August 08, 2019

A hygienist has a horrible case of stink breath! They confronted her and she claims that….well, you just have tohear what she claims!

“I’m In Debt, My Dad Wants My Support…..and I Don’t Like Dentistry!”
August 02, 2019

A young dentist is in debt for over a million dollars – between his practice loan and his “dentist’s lifestyle”. His Dad is expecting some support from his rich dentist son. and he doesn’t really like dentistry either!

“Hey Doc – I Paid For You Office Remodel AND New X-Ray Machine!”
July 26, 2019

A dentist considering an office remodel and purchasing a CBCT machine.He is worried that patients will resent this and make snide comments!

Can Staff Turnover Be Eliminated Once And For All?
July 19, 2019

Team turnover plagues dental practices. Dr. Richard Madow and Dr. David Madow discuss issues that can cause rampant turnover and offer great solutions.