The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

Latest Episodes
The Three Questions Every Dentist Should Ask
In this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares three simple but powerful questions that can transform your patient relationshipsand your entire practice. Whether you'
Dental Practice Lesson: Little Words, Big Difference!
In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a memorable and cringe-worthy moment from his early days as an associate and the powerful lesson it taught him about leadership
A Patient Walks In Barefoot – or How To Provide More Treatment!
What do barefoot patients, expensive coffee, and a small shoe factory have in common? In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a strange but true story from a Seattle caf
Handling Difficult Conversations – Is Your Dental Practice Hell’s Kitchen?
In today's episode of The Dental Practice Fixers podcast, Dr. Richard Madow shows how a situation that arose at Hell's Kitchen in Las Vegas can teach all of us how to better handle difficult conversat
Treatment Options: What Do Patients Want?
What do patients really want when it comes to treatment options? Do they want freedom OF choice or freedom FROM choice? Find out in the very important episode of The Dental Practice Fixers podcast for
The DIRTY Secret About Dental Podcasts!
There's a dirty little secret about dental podcasts, and it's just one of the many things that Dr. Richard Madow reveals on this episode of The Dental Practice Fixers. - Then we go to our mystery shop
We DON’T Do That At OUR Office!!
Are you turning patients off by telling them what you DON'T do instead of what you CAN do? On this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares a story that shows what NOT t
Three Practice Lessons, Mystery Shopper Calls, and a Tribute!
On today's episode of The Dental Practice Fixers, Dr. Rich shares three quick dental practice lessons learned from everyday life, and shows how you can generate even more of these lessons in your prac
Taylor Swift, The Super Bowl, and Your Dental Practice!
What could the world's most successful musician and the "Big Game" have to do with your dental practice?
More New Patients and Higher Case Acceptance….By Using These?
Yes - by using these two things you already have you can boost your production, new patient numbers, and more! That's what Dr. Richard Madow talks about on this episode of The Dental Practice Fixers p