The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices


Latest Episodes

The Three Questions Every Dentist Should Ask
June 29, 2025

In this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares three simple but powerful questions that can transform your patient relationshipsand your entire practice. Whether you'

Dental Practice Lesson: Little Words, Big Difference!
June 06, 2025

In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a memorable and cringe-worthy moment from his early days as an associate and the powerful lesson it taught him about leadership

A Patient Walks In Barefoot – or How To Provide More Treatment!
May 24, 2025

What do barefoot patients, expensive coffee, and a small shoe factory have in common? In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a strange but true story from a Seattle caf

Handling Difficult Conversations – Is Your Dental Practice Hell’s Kitchen?
May 09, 2025

In today's episode of The Dental Practice Fixers podcast, Dr. Richard Madow shows how a situation that arose at Hell's Kitchen in Las Vegas can teach all of us how to better handle difficult conversat

Treatment Options: What Do Patients Want?
April 25, 2025

What do patients really want when it comes to treatment options? Do they want freedom OF choice or freedom FROM choice? Find out in the very important episode of The Dental Practice Fixers podcast for

The DIRTY Secret About Dental Podcasts!
April 12, 2025

There's a dirty little secret about dental podcasts, and it's just one of the many things that Dr. Richard Madow reveals on this episode of The Dental Practice Fixers. - Then we go to our mystery shop

We DON’T Do That At OUR Office!!
March 29, 2025

Are you turning patients off by telling them what you DON'T do instead of what you CAN do? On this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares a story that shows what NOT t

Three Practice Lessons, Mystery Shopper Calls, and a Tribute!
March 08, 2025

On today's episode of The Dental Practice Fixers, Dr. Rich shares three quick dental practice lessons learned from everyday life, and shows how you can generate even more of these lessons in your prac

Taylor Swift, The Super Bowl, and Your Dental Practice!
February 14, 2025

What could the world's most successful musician and the "Big Game" have to do with your dental practice?

More New Patients and Higher Case Acceptance….By Using These?
February 01, 2025

Yes - by using these two things you already have you can boost your production, new patient numbers, and more! That's what Dr. Richard Madow talks about on this episode of The Dental Practice Fixers p