In this episode of the CX Central Podcast Justin Tippett caught up with Geoff Crane, Sales Director Australia/NZ for EPOS to provide some insight into all things call centre headsets including:

– The different types of headsets and connection options

– The difference between Bluetooth and DECT wireless phones

– Noise cancellation and acoustic shock

– How headsets can complement the new flexible work environment

With workplaces using so many different types of computers and phones and workers scattered between home and the office choosing the right call centre headsets for your business has never been trickier.

Thankfully, call centre headset technology has also never been better making it easier than ever when you are armed with the right information which is exactly what we cover in this podcast – everything you need to know about Call Centre Headsets!

You can either listen to the podcast in the player below or on all the usual podcast locations and you can also watch the recording below or on our Youtube channel.

• Search: Find industry suppliers of Office Phone and Headsets
  
• Read: Purchasing tips for call centre headsets
  
• Listen: To more CX Central Podcasts
  

You can play directly in the browser below right now or you can find the Podcast in all your usual places to download and listen to later.

As well as listening to the podcast, you can also watch the interview on our new YouTube Channel or just click play below: