Host Justin Tippett interviews the CEO of Panviva, Ted Gannan, to learn more about how Knowledge Management Systems can transform a business and how Panviva evolved and took their product to the world.

In this episode:

• What a Knowledge Management System actually is
  
• How KMS can help any business
  
• Why a Knowledge Management Platform can benefit more than just a contact centre
  
• How Panviva’s strategy helped propel them into a global market
  
• The challenges of breaking into a global market and why persistence pays!
  

We’ve got some handy links below and if you want some free help to learn more about how a Knowledge Management System can help your business contact us >

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