The CX Cast
298: The CX Of Mobility
March 28, 2023
Forrester analyst Karine Cardona-Smits discusses the untapped potential of optimizing CX for a range of consumer mobility experiences such as ride-share.
Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relev
Visit Podcast Website
RSS Podcast Feed
Subscribe
Share
Add to MyCast