The CX Cast
384: How Fujitsu Europe Scaled Its CX Transformation
December 10, 2024
Ben Phillips, Head of Fujitsu Europe’s Customer Experience Performance Center, joins the CX Cast to share how Fujitsu Europe has scaled its CX program in a complex, account-driven B2B services organization.
Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relev
Visit Podcast Website
RSS Podcast Feed
Subscribe
Share
Add to MyCast