Content Operations

Content Operations


Latest Episodes

From classrooms to clicks: the future of training content
October 06, 2025

AI, self-paced courses, and shifting demand for instructor-led classeswhats next for the future of training content? In this podcast, Sarah OKeefe and Kevin Siegel unpack the challenges, opportunit

From PowerPoint to possibilities: Scaling with structured learning content
September 22, 2025

What if you could escape copy-and-paste and build dynamic learning experiences at scale? In this podcast, host Sarah OKeefe and guest Mike Buoy explore the benefits of structured learning content....

Every click counts: Uncovering the business value of your product content
August 11, 2025

Every time someone views your product content, its a purposeful engagement with direct business value. Are you making the most of that interaction? In this episode of the Content Operations... Read m

AI in localization: What could possibly go wrong? (podcast)
August 04, 2025

In this episode of the Content Operations podcast, Sarah OKeefe and Bill Swallow unpack the promise, pitfalls, and disruptive impact of AI on multilingual content. From pivot languages to content...

Help or hype? AI in learning content
July 21, 2025

Is AI really ready to generate your training materials? In this episode, Sarah OKeefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI... Read more

Tool or trap? Find the problem, then the platform
June 02, 2025

Tempted to jump straight to a new tool to solve your content problems? In this episode, Alan Pringle and Bill Swallow share real-world stories that show how premature solutioning without... Read more

Deliver content dynamically with a content delivery platform
May 19, 2025

Struggling to get the right content to the right people, exactly when and where they need it? In this podcast, Scriptorium CEO Sarah OKeefe and Fluid Topics CEO Fabrice Lacroix... Read more

LearningDITA: DITA-based structured learning content in action
April 21, 2025

Are you considering a structured approach to creating your learning content? We built LearningDITA.com as an example of what DITA and structured learning content can do! In this episode, Sarah... Read

The benefits of structured content for learning & development content
April 07, 2025

In this episode, Alan Pringle, Bill Swallow, and Christine Cuellar explore how structured learning content supports the learning experience. They also discuss the similarities and differences between

LearningDITA: What’s new and how it enhances your learning experience
March 10, 2025

In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind Learning