Content Operations

Latest Episodes
Every click counts: Uncovering the business value of your product content
Every time someone views your product content, its a purposeful engagement with direct business value. Are you making the most of that interaction? In this episode of the Content Operations... Read m
AI in localization: What could possibly go wrong? (podcast)
In this episode of the Content Operations podcast, Sarah OKeefe and Bill Swallow unpack the promise, pitfalls, and disruptive impact of AI on multilingual content. From pivot languages to content...
Help or hype? AI in learning content
Is AI really ready to generate your training materials? In this episode, Sarah OKeefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI... Read more
Tool or trap? Find the problem, then the platform
Tempted to jump straight to a new tool to solve your content problems? In this episode, Alan Pringle and Bill Swallow share real-world stories that show how premature solutioning without... Read more
Deliver content dynamically with a content delivery platform
Struggling to get the right content to the right people, exactly when and where they need it? In this podcast, Scriptorium CEO Sarah OKeefe and Fluid Topics CEO Fabrice Lacroix... Read more
LearningDITA: DITA-based structured learning content in action
Are you considering a structured approach to creating your learning content? We built LearningDITA.com as an example of what DITA and structured learning content can do! In this episode, Sarah... Read
The benefits of structured content for learning & development content
In this episode, Alan Pringle, Bill Swallow, and Christine Cuellar explore how structured learning content supports the learning experience. They also discuss the similarities and differences between
LearningDITA: What’s new and how it enhances your learning experience
In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind Learning
Building your futureproof taxonomy for learning content (podcast, part 2)
In our last episode, you learned how a taxonomy helps you simplify search, create consistency, and deliver personalized learning experiences at scale. In part two of this two-part series, Gretyl... Re
Taxonomy: Simplify search, create consistency, and more (podcast, part 1)
Can your learners find critical content when they need it? How do you deliver personalized learning experiences at scale? A learning content taxonomy might be your solution! In part one... Read more