Lisa Jennings Young - Over the past five years, Lisa Jennings Young has pioneered the adoption of AI tools in content-design practices at Twitter and Microsoft. - Lisa has watched in real time the rea

Claudia Francesca Mueller - At Trusted Shops, Claudia Francesca Mueller and her colleagues have built an AI-powered chatbot called Piuma that lets non-writers access content guidance through a natural

Kurt Cagle(AI-generated image) - Kurt Cagle has been reporting on and participating in the tech world for several decades. He's never seen anything like the pace of change around AI. - His advice for

Tane Piper - "Leading-edge technology" may not be the first thing that comes to mind when you walk into an IKEA store, but maybe it should be. - IKEA is using AI technologies across its vast collectio

Sarah O'Keefe - The arrival of AI affects every area and aspect of content practice. - In the technical documentation field, Sarah O'Keefe sees three immediate impacts on the work she does for her cli

Noz Urbina - Modern content projects begin with research to create lifelike customer personas and build detailed customer journey maps. Whether you're on a tight budget or have a team of UX researcher

Paco Nathan - Most of us are learning about AI on the fly and just got started in the past year or two. - Paco Nathan has been working with AI since the 1980s and has been doing digital business nearl

Dan McCreary - Dan McCreary has years of experience selling AI solutions to executives. He uses a metaphorical story to show the importance of making your enterprise as intelligent and nimble as possi

Update 11 November 2023: I've talked with a lot of people, both interviews for the podcast and informational chats, over the past few weeks and have made some interesting discoveries. So, in addition