Content + AI

Content + AI


Latest Episodes

Rebecca Evanhoe: Conversation Design for AI and UX – Episode 19
February 25, 2024

Rebecca Evanhoe - Rebecca Evanhoe practices, teaches, and writes about conversation design, a key UX practice that is taking on fresh importance in the age of chat-based AI applications. - Since the p

Andy Crestodina: Using AI to Improve Marketing Content Quality – Episode 18
February 18, 2024

Andy Crestodina - Andy Crestodina has been developing high-quality content for his business customers at Orbit Media for more than 20 years. - As they have incorporated AI into their workflows at the

Markus Edgar Hormess: Teaming with AI in Service Design – Episode 17
February 11, 2024

Markus Edgar Hormess - Markus Edgar Hormess offers this advice: "Never prompt alone." - Markus was working with AI long before the current wave of excitement. He experimented with early versions of Ch

Dan Porder: From Poetry Teaching to Python Programming for AI – Episode 16
February 05, 2024

Dan Porder - A few years ago, Dan Porder was teaching poetry to university students. Now he's at IKEA training large language models to generate useful, usable content for user experiences. - He's pic

Rebecca Nguyen: Collaborative Content Design Leadership at Indeed.com – Episode 15
January 28, 2024

Rebecca Nguyen - In her work as a content designer at Indeed.com, Rebecca Nguyen is finding new opportunities to assume a leadership role on teams working with generative AI. - Rebecca feels fortunate

May Habib: Pioneering AI Innovator and CEO of Writer.com – Episode 14
January 21, 2024

May Habib - May Habib is the CEO at Writer.com, a generative-AI platform that has been helping enterprises use AI since 2020. - Her company builds its own award-winning large language models and is pi

Laura Costantino: Scaling Content Design to Work with LLMs – Episode 12
January 14, 2024

Laura Costantino - Laura Costantino is watching the emergence of AI in content professions from two interesting and valuable perspectives: as a content designer working on LLMs at Google and as an act

Chris Cameron: UX Writing for a Travel-Planning App – Episode 11
January 07, 2024

Chris Cameron - At Booking.com, they've been helping travelers with their trip planning for many years. - The arrival of generative AI has given them new ways to help travelers with this business-crit

Lance Cummings: AI Content Operations and Structured Content – Episode 10
December 17, 2023

Lance Cummings - Education often lags behind tech trends. Not in the case of AI. And not when Lance Cummings is involved. - Lance conducts academic research on AI content operations and has worked bot

Dave Birss: LinkedIn Learning’s Most Popular AI Instructor – Episode 9
December 10, 2023

Dave Birss (AI-generated) - Dave Birss has had a busy 2023. - Since developing his first AI course for LinkedIn Learning early in the year, he has produced five more courses and has become the learnin