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Chris Hoyt, CXR 0:18Alright, everybody, welcome to another CareerXroads podcast, we're actually doing a little bit something a little bit different here, we're going to do a recap. The idea we just we have just wrapped up our first 2021 Candidate Experience meeting with our members members only meeting but we are going to just spin some wisdom into the stratosphere of the internet. And talk a little bit about a couple of big things we took away. We've got some guests with us. But let me first tell you who's on the line, obviously, myself president of crossroads, Chris Hoyt, but we've got Gerry Crispin, the founder of CareerXroads. Gerry Say hello to everybody.

Gerry Crispin, CXR 0:54Hi, hi, everyone,

Chris Hoyt, CXR 0:55The godfather of talent acquisition, he needs no further introduction. But in addition, we had a guest speaker today. And it was Kevin Grossman of the talent board and the candidate experience where it's Kevin, how are you?

Kevin Grossman, CandEs 1:07Great. Glad to be here. Thank you for Thanks for having me.

Chris Hoyt, CXR 1:10Yeah, we had a fun time. So it was really helpful. Had you do a quick presentation on a couple of elements today. So we're really appreciative of that. Thanks for joining us.

Kevin Grossman, CandEs 1:17Absolutely.

Chris Hoyt, CXR 1:18All right. And Merrie, who are you? Who are you with?

Merrie Gebhardt, Nielsen 1:21Hi, I'm Merrie Gebhardt. I'm with Nielsen coming to you from New York City. And I lead our talent acquisition operations globally at Nielsen.

Chris Hoyt, CXR 1:29Fantastic. appreciate having you here. Tiffany, Tiffany, you might be the newest addition to Church and Dwight, from a talent acquisition perspective. Give us a little bit of info about yourself.

Tiffany Reyes, Church and Dwight 1:40Yeah, so my name is Tiffany Reyes I am the TA Operations Manager for Church and Dwight. I'm having a great time. I'm learning a lot of great things. So thank you for having me.

Chris Hoyt, CXR 1:51Welcome. Welcome to the membership. Welcome to Church and Dwight. So it's nice to see you over there. And Brooks. We know you, we love you. We've known you for a long time. tell the audience who you are and where you're at

Brooks Thurston, Trane Technologies 2:02So I am Brooks Thurston. I am with Trane technologies, and I am the talent acquisition and global process lead.

Chris Hoyt, CXR 2:09Awesome. Thank you so much everybody for being on. So today, we focused on four sort of elements with our membership of the candidate experience, we focused on four pieces, and it was sending expectations. It was customized communication. It was the feedback loop. And it was interview prep. That was the last one. So not necessarily in the order that they happen, hopefully. but so did anybody have any big I got a couple of things that were interesting for me. But did anybody have something that stood out today or a takeaway from the meeting or the way that we did that?

Merrie Gebhardt, Nielsen 2:48I think from from a candidate experience perspective, a lot of the things that we talked about today, we've talked about on our team. But what came out to me was being able to serve as an advocate to the business and to our leadership teams and our stakeholders to make sure that our recruiters have rec loads that are realistic to be able to have a lot of these things and to add a lot of these things as a part of the candidate experience to deliver that feedback to set those interview expectations. It's really going to be a requirement in order for us to add those to our experience.

Chris Hoyt, CXR 3:25Yeah, yeah, it's definitely call out. Brooke, I can see you're dying to say something.

Brooks Thurston,