Join me in this fun episode and find out how to attract the worst customers ever! Today, Ill be sharing with you 11 ways to attract a Karen! (hopefully that's not just an Aussie phrase - google it)

This is my super fun episode on how to make more money! Making money is a non-negotiable in business. No money, no business. Simple. But too many retailers approach making money as something that's di

Covid definitely upped the game when it comes to online shopping. And the biggest customer complaint is always around delivery. Good fulfillment solutions not only affect your customers, but they a

We've heard about eco friendly products, sustainable marketing, etc. But what is circular economy, really? With production and consumption hitting the limits of natural resources and the ever-increa

Ever wondered how some businesses just seem to be an overnight success and others are still pootling (yes that's a made-up word) along, year in and year out? Last night, over pizza and wine by the bea

Keeping customers coming back to shop with you is so much easier and cheaper than marketing to and attracting a constant stream of new customers. In this episode, I'm sharing how you can dig in and r

If I told you the exact formula guaranteed to sell more products, would you implement it? You're probably thinking "hell yeah", but I know the answer is, 99% of you won't. But, I'm still going to

Want to know how to turn a family business into a multi-million dollar business, and the country's largest online store in your industry, well, that's the story you want to hear, right? And doing it

You've been there, right? You've asked someone on your team to do a task, you come back and check...and it's not done. Why oh why won't people (aka, our staff) just do as they're asked? The fact is, y

Would you rather buy from a supplier who makes a lot of effort to send customers your way AND make it easier to sell their products...or one that just takes your money? If your suppliers aren't help