Networking is like whitewater rafting: you need an expert guide to succeed. Second-generation BNI member Kamryn Reynolds explains.

Learn how to use the Customer Care Checklist to generate referrals with Julian Lewis, co-author of Dr. Misner's new book, Infinite Legacy.

Consciously giving has a profound ripple effect. You can be a role model for the people around you by supporting and helping others.

What are the odds of connecting with another BNI member just by dialing a number incorrectly? That exact thing happened to Dr. Misner.

Networking without follow-through is a waste of your time and money. If you're not going to follow up, don't bother showing up.

The bigger the issue, the smaller the step that is going to unlock it and start to reorient things and move things in a useful direction.

A problem-focused approach works if you're dealing with a broken washing machine. When people are involved, you need a solutions focus.

Always pay people to think. Not only does it make employees feel valued, they can give you some great ideas and help your business grow.

Your BNI chapter could double in size in the next month if you level up the way you invite visitors. Tim Roberts explains how.

You are the one in charge of the results you get from your BNI membership. Guest host Tim Roberts explains what you can do to improve them.