"The reason lawyers do reckless, self-destructive things with their business is not because they're bad people. It's because they're trying to avoid embarrassment." Welcome inside the v

"There is no way in this universe to fit a two-million-dollar business into a one-million-dollar space, staff, or set of systems."Welcome inside the vault. This is a collection of previously unrelease

"The biggest challenge we have is that you don't believe it's possible. And when you see it coming together, you screw it up, because you don't believe it's possible."Welcome insid

"If you're not making a lot of mistakes in your business, I know two things: you probably take pride in the wrong things, and your business has stagnated." Welcome inside the vault. This is a col

"Everyone is always doing the best they can do. When you see someone loafing off and doing a horrible job, it's important not to take that personally. As bad as that is, that person is doing the

"What metrics do you currently have in place that you can use to make an objective, honest determination as to a person's performance? It's critical that you have metrics in place because if

"Where are you now? Where do you want to be in the future? Where does the gap exist between where you are now versus where you want to be? That delta is the value of your services. That's how you

"You're recruiting people. You're not hiring them. You can't build an A-Team by bringing in F, D, C, and even a lot of B players on board. If you're giving someone the opportunity

"The fact is there is no such thing as that magic pill. And when you get those policies done, when you get those procedures done, when you get those systems built, you're creating equity in your

"The best policies and procedures, in my experience with the most profitable businesses are the ones that are coming from a place of really wanting to empower the team to make a contribution to help m