Does your Realtor’s value really come down to how fast they answer the phone? In this episode of Talking Realty, Glen Whitten (founder of Ohio Property Group) breaks down why that common belief is not only wrong, but potentially harmful to home sellers.

Glen shares a real story of an agent who criticized him for not answering his phone “fast enough” — and why that critique misses the point entirely. Professionalism isn’t about desperation. True results come from systems, strategy, and experience — not taking calls in the grocery store or mid-birthday party.

He also explains why written communication beats random calls every time, how to spot “sign chasers” (agents who poach clients), and why you should run from Realtors who measure success by phone availability rather than proven results.

What You’ll Learn in This Episode:

• Why professionalism and systems create better results than 24/7 availability

• Why rapid phone answering ≠ Realtor excellence

• How written communication protects sellers and speeds up deals

• The truth about “real estate emergencies” (spoiler: there aren’t any)

• How to spot unethical “sign chasers” trying to poach listings

Oh, and this week’s Flat Fee Win? Five closings, $118,543 in saved commissions — an average of $23,708 kept in sellers’ pockets.

• 00:00 Introduction and Disclaimer
• 00:44 Welcome to Talking Realty
• 01:10 Flat Fee Wins
• 01:52 The Phone Call Incident
• 06:21 The Double Standard of Phone Calls
• 08:45 The Ultimate Home Selling Toolkit
• 09:23 Professional Communication Standards
• 11:37 No Real Estate Emergencies
• 14:22 Handling Urgent Calls
• 17:14 The Cost of Professionalism
• 20:11 Negotiation Tactics and Buyer Agent Behavior
• 20:35 Handling Seller Communications
• 21:42 Importance of Written Communication
• 22:19 Unethical Practices in Real Estate
• 24:16 The Problem with Phone Calls
• 31:19 The Reality of Real Estate Training
• 34:57 Choosing the Right Realtor
• 35:26 Conclusion and Sponsor Message

• Download the Ultimate Home Selling Toolkit
• No B.S. Time Management for Entrepreneurs: The Ultimate No Holds Barred Kick Butt Take No Prisoners Guide to Productivity and Sanity by Dan Kennedy

• Podcast Website: TalkingRealty.com
• Ohio Property Group: OhioMLSFlatFee.com
• Email: Glen@OhioMLSFlatFee.com
• Glen’s Call Schedule
• Associates Title Website
• Ryan Phillips / Associates Title: 614 419 2418
• Glen’s Blog
• Book: “You Can Sell It” by Glen Whitten
• Course: “Living To Listing” Complete Listing Prep
• @OhioMLSFlatFee  
• @ohmlsflatfee  
• Ohio MLS Flat Fee
• OhioMLSFlatFee
• @ohiomlsflatfee