I don't think most people would argue a connection between compassionate care and a positive healthcare experience, but Dr. Stephen Trzeciak (author of Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference), explored the sc

Most new optometry grads enter the workforce carrying a massive burden - DEBT! And lots of it. Combine that with the increased responsibilities of family, home, personal expenses and perhaps (gulp) taking out even more money to start ofr purchase a practi

In this episode, we ask Dr. William Miller, author of Motivational Interviewing in Health Care: Helping Patients Change Behavior, about the most effective ways to get patients to change a behavior. Much of our effectiveness as clinicians is not tied to ou

In this episode, we ask Dr. Kathleen Starr, author of Why We Resist: The Surprising Truths About Behavior Change, about how to overcome patient resistance. According to Dr. Starr, it's not that patients are good or bad, it's just human nature we're workin

Dr. Steven Shaw is doing something lot ODs are thinking about but not sure how to successfully pull off. Drop insurance plans! In episode 16 of "Can I Ask You One Question?", I ask Dr. Shaw about his strategies for not only dropping 3rd party plans, but d

Meetings don't have to be boring and unproductive. Steve Rogelberg, author of The Surprising Science of Meetings, offers 3 ways to make your meetings more productive based on science and research.

According to Dr. Amanda Nanasy, optometrists should be seeing athletes whether they are sports vision specialists or not. In this video, Dr. Nanasy lays out a 5-step process for attracting more athletes to your practice.   Learn more about Dr. N

Financial success is not just a process of doing the right things, it's also a process of avoiding the wrong things. Adam Cmejla, Founder & President of Integrated Planning and Wealth Management and host of 20/20 Money podcast discusses the 3 biggest

If you're taking a one-size-fits-all approach with patients, you're likely creating a "disconnect" with certain patient demographics. Dr. Gould, an expert on this topic, shares some pearls on how to create a more customized experience for the younger demo

A topic that comes up frequently in my conversations with doctors – opportunity cost. Doctors want more time for marketing, adding a specialty, staff training, etc. They get pulled in many directions that limit their ability to focus on important areas of