Where can you automate systems? Where are processes breaking down? How do I achieve better time management?  In this episode, Dr. Brianna Rhue shares how processes allow her to play more offense and less defense!

Everyone has a story. Everyone. Sometimes your story can help someone else… if you’re open to sharing it. In this episode, Dr. Rob Kloepfer shares his story, and shows how a story can enhance patient care.

Doctors have a love-hate relationship with online reviews. A positive review can be great marketing. A poor review can be damaging to the practice. Sometimes a practice earns that negative review, but there are also times there may have been a misundersta

You're never too young to start planning your retirement. But, how much money do you need to retire? In this mini-interview, Natalie Schmook of Hayes Wealth Advisers breaks down the main considerations and explains the “4% Rule”.

In this episode I interview David Priemer, author of the bestselling book Sell the Way You Buy. Whether it’s you or your staff, at some point we all hear, “Wow, that sounds expensive!” David discusses how to respond with empathy and gain a better unders

Something most leaders have to navigate at some point, people on their team don’t always get along. Some if this is normal and manageable, but sometimes, if not properly managed, it becomes detrimental to the business and office culture. In this episode I

If people in your community described you, what would they say? She's an optometrist. He does eye exams. Or... something more indicative of a "brand"? For example, "She's the best doctor around for treating dry eye!"  How can you stand out in your co

In the current economic downturn marked by inflation and concerns over a looming recession, how should practice owners be handing money? Should they be reducing costs? Increasing revenues? Adam thinks one strategy is more financially beneficial than the o

Short interview with Ryan Gustus, OD, co-founder of LensQuote. Through their new service, Profit Assist, his company works with practices to move beyond simple pricing formulas and consider strategies that drive profitability and conversions.

Interview with Dr. Rick Kattouf, OD turned professional bodybuilder and fitness guru.   While not all ODs aspire to be professional bodybuilders, most are not immune to professional or personal stress. With Rick’s background, I thought he would be a