Zuper FM – Field Service, Your Way
Field Service and the Potential Impact of a Recession with Michael Blumberg (Ep. 26)
Did you know that field service can be recession-proof? In a recent study conducted by Blumberg Advisory Group Inc., results showed that despite concerns of a recession, a majority of respondents are optimistic about the future. What happens most times during a recession, there is a higher demand for maintaining and servicing existing products, which works out in your best interest.
In this episode, Michael Blumberg is back on the podcast to discuss the findings of a study conducted by Blumberg Advisory Groupon field service and its potential impact during a recession.
Michael discusses:
- The importance of proactive service especially in field services
- The impact of economic recessions on homeowners and businesses
- How customers expect the same level of service across industries, thanks to Lyft and Uber and the bar they set for customer service
- The top challenges reported in the survey, including pricing pressures, shrinking labor pool, and supply chain constraints
- Career opportunities in the field services
- The use of technology, such as AI and augmented reality, in improving service delivery
- And more
Resources:
- Book a call with Zuper’s sales team
- Register for our Webinar: Navigating Growth And Efficiency Challenges In Field Service Business: Insights And Strategies
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