Your website, social media and video content have to be inclusive and accessible so all users can engage with it. What does that look like? Jen Frazier of Firefly Partners has the answers. In this episode Jen discusses 

• How to create a joyful welcome experience for website users
• Is digital really the equalizer we think it is
• The money you're leaving on the table when your assets aren't accessible to all
• Understanding your users by getting into their shoes
• Testing jargon to ensure everyone understands your content and  
• How to make sure everyone can engage with your social media content and videos.