In the Replay today, we revisit Mike for the final time. The post-fire

reconstruction that became a nightmare for him and his wife is redone far

beyond his expectations.

The Horror Story involves the refrigerator in Kevin’s home, and it has a happy ending. After several attempts by repair people to fix a nagging problem, Kevin’s wife contacted the head of General Electric Appliances, and he made good things happen. Congratulations GE, for delivering outstanding customer service.

In this week’s Feature, Jessica Lautz, Deputy Chief Economist and Vice President of Research for the National Association of Realtors, shares key takeaways from the NAR 2023 Profile of Home Buyers and Sellers. There are striking findings in this study that every homeowner and homeowner wannabe needs to know about. For example, first-time home buyers need to be increasingly more affluent.