In the Replay of the Week, PA realtor, Jeff Parkins, has terrific advice about hunting for a new home in a seller’s market made more complex by rising interest rates and home prices. Relying on Jeff’s skills and tenacity, legendary performer, Kim Sledge beat the dynamics of the current real estate market in the Philadelphia area and found a great place to downsize. The Bad Guy Bulletin is about a ray of hope in the disheartening world of customer service, where the cost is often passed on to the customer. Our sponsor, ProVia, gets an “A” for human contact, an element often missing in customer service today. And EIN Presswire, the company that distributes press releases for Your Valuable Home, gets an “A” for a great customer service system. After leaving a message for a callback during off hours in the U.S., within minutes, Ron got a call from a diligent customer service pro in Italy. In the Real Estate Roundup this week, Scott Abernathy shares his invaluable knowledge and insights into the market for residential rentals. Is now the time to buy a rental property? Listen and learn. Scott also has words of wisdom about the hottest Tennessee markets for wannabe homeowners.