Managed Services Journal Podcast

Managed Services Journal Podcast


Latest Episodes

Winning the War Against Ransomware
April 27, 2022

Ransomware is on the rise. What changed in 2021 that drove up ransomware demands and payouts? How can you protect your customers against attacks?

How XDR and SOC as a Service Can Give MSPs a Much-Needed AI Edge
November 04, 2021

Here's how XDR and SOCaaS use AI to add context to security threats, helping MSPs prioritize the most critical CVEs and automate incident response and remediation.

Are You Getting the Full Value Out of Your RMM?
September 23, 2021

In this podcast, we discuss the increasingly important role RMM tools play in helping MSPs detect anomalies, track endpoints and remediate and manage customers environments remotely.

The Danger of Post-Delivery Email Threats
July 13, 2021

In this episode of the XaaScast, we discuss Barracudas latest research in post-delivery email threats and offer practical tips for MSPs to protect their customers.

The WFH Trend Confirms the Need for Zero-Trust Security
April 14, 2021

MSPs have less control over remote work environments, including the routers, Wi-Fi and devices that end users are leveraging to connect to their data and applications.

Secret Sauce: Finding, Hiring, Retaining a Winning Team
October 20, 2020

When it comes to finding, hiring and managing employees, Dawn Sizer, CEO of 3rd Element, combines industry best-practices with her own unique twist.

RMM Pitfalls That Can Derail Your Success
March 17, 2020

Here are 5 pitfalls technology solution providers (TSPs) can avoid with their RMM-based service offering to ensure maximum success.

Introduction to Recurring Revenue
February 14, 2020

If you're still not sure the services business model is right for you, here are 8 compelling reasons to reconsider.

XaaS Journal's New Podcast for MRR
February 10, 2020

Introducing a new podcast dedicated to helping technology solution providers identify untapped sources of recurring revenue.