To start off the New Year, we welcome back Sheri Singer, president of Singer Communications (www.singercomm.com). Together we offer a retrospective on 2020 and what it meant for communications profess

Back in September I appeared as a guest on Aaditya Mehta's Mumbai-based podcast, Personality Development. Please enjoy this encore presentation. What to Say When Things Get Tough will be back with all

Most people are perplexed by big numbers. We're just not good at comprehending millions, billions and trillions, and that can trip us up when we need to communicate effectively in difficult situations

I think I made a mistake releasing a new episode during Thanksgiving week. Listenership was way down. So, I decided to re-post last week's interview with Sheri Singer of Singer Communications (www.sin

Today I’m pleased to bring you the conclusion of my interview with Sheri Singer, president of Singer Communications. In this installment, Sheri and I discuss a few silver linings for trade association