What to Say When Things Get Tough
Nonverbals: The Eyes Have It
In difficult situations, the non-verbal cues you send can overwhelm your verbal messages. Research shows that we subconsciously judge dozens of non-verbal cues to decide whether we find someone to be trustworthy and credible. Today we'll talk about three: eyes, hands and dress.
Thanks as always to Jim Cirillo at jimiumgroup.com for our original music and CC Snetsinger for our original art.
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