In today’s episode, Teresa and guest Deborah Grayson Riegel discuss “The Value in Encouraging Honest Feedback.” Deborah Grayson Riegel is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She regularly contributes to Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of “Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life,” she consults and speaks for clients including Amazon, BlackRock, KraftHeinz, and The United States Army. Her work has been featured worldwide, including Bloomberg Businessweek, Oprah Magazine, and The New York Times.

Teresa and Deborah discuss how to encourage your employees to give honest feedback and that it can be helpful outside of the workplace as well. Deborah gives tips on how to get in the right mindset to receive feedback and talks about her ‘2% Rule.’ They also talk about common barriers faced when receiving feedback and how often it should take place. You want to “increase the frequency and decrease the intensity” as Deborah says.

If you are only asking for feedback once a year, you should expect that you’re gonna have a gripe session

Deborah Grayson Riegel

To read the article discussed in the show click here

To connect with Deborah Grayson Riegel here

00:06Introduction and Disclaimer

01:15Why is feedback important?

11:38Break and Public Service Announcement

12:29Common barriers to receiving feedback

21:33Teresa’s Closing Remarks