In this episode of the Becker's Healthcare podcast, Kathleen Becker, CEO of The University of New Mexico Hospital, joins us as a guest speaker. We start by learning more about Kathleen and her current whereabouts. Kathleen then provides key insights and facts about The University of New Mexico Hospital for listeners who may be less familiar with it. She discusses their recent healthcare listening tour, its goals, objectives, and valuable findings. The conversation shifts to the unfortunate issue of increased violence and aggression towards healthcare workers, highlighting the experiences of UNMH Hospital staff. Kathleen sheds light on the secondhand repercussions of such incidents. Additionally, she talks about the newly launched scribe program aimed at giving physicians more time and shares any early results.