This week the Wily Manager guys talk about building trust on teams.  If you’ve every been on a team that was a bit dysfunctional, then this week’s discussion will resonate with you. Watch the 'Building Trust in Teams' Video (15 mins 32 sec): Downlo

Join Jed and Bob as they define many of the terms related to measurement in business, and explain how to get started on measurement in your business.  They also describe the difference between a good performance indicator and a bad one, and as always, th

If you’ve got 30 seconds to win someone over to an idea, a product, or your organization, are you ready to do so?  Thinking what you should have said after the fact won’t do you a lot of good.  Join the Wily Manager guys this week, as they discuss h

Join Jed and Bob as they discuss why you’d bother with a Mid-Year review, and how it’s different than a regular Performance Review.  Also learn how to manage the mid-year performance review discussion to ensure it’s effective. Watch 'The Mid Year

You don’t need a Masters Degree in Finance to do a Cost Benefit Analysis.  Join Jed and Bob as they talk about how to use this simple and effective tool. Watch the 'How to do a Cost Benefit Analysis' Video (14 mins 25 sec): Download the 'How to do a

Join Jed and Bob as they talk about the Performance Management process, and more specifically about Setting Goals and Objectives.  How do you cascade them up and down the hierarchy?  Find out this week. Watch the 'How to Set Goals and Objectives' Video

Join Jed & Bob as they discuss the Seven Steps to writing a good business case. Watch the 'How to Write a Business Case' Video (14 mins 47 sec): Download the 'Writing a Business Case' Cheat Sheet, Video, Audio, and Slides

Organizations with highly engaged people outperform merely ordinary organizations on every axis: production, cost, & safety.  So how can individual managers who may not have the authority to hire a concierge for every employee capture their people’s di

How do you got about measuring those things that are more elusive than counting the output of your Widget Factory?  Join Jed and Bob as they discuss how to tackle this common problem. Watch the 'Service KPIs' Video (16 mins 06 sec): Download the 'Serv

Every one loves Top 10 lists.  Join Jed and Bob as they discuss the things that any employee can do to improve their work-life balance.  Also learn why they believe much of the discussion about this subject is flawed. Watch the 'Top 10 Work-Life Balanc